Frequently Asked Questions

No. While MYMEDI-PAL is based in North Carolina, we proudly provide services to clients nationwide.

A 15- min intro call is great to schedule if unsure of services you may need. Also, an intro call is highly recommended if considering Navigational and Medical chart review services to determine potential timeframe warranted to complete requested services and costs. Theses slots are limited per day.

No, you will not be charged for intro call. This is a quick call to determine what services you may need and if MYMEDI-PAL will be the best option for you.

It is personalized services, which assists and supports you in navigating complex medical diagnoses, improving general health literacy and can advocate on your behalf to allow individuals to actively participate in their healthcare journey. Our goal is for you to make well-informed healthcare decisions

It is a physician owned and led organization and can be an option for anyone because it is not meant to replace your current medical provider but to be an intermediary healthcare service solution to bridge the gaps within your health journey by offering multifaceted services to fulfill your personal health needs.

No, it is a private company and not affiliated with any health care plan, hospital system and/or organization. MYMEDI-PAL works for you.

Majority of MYMEDI-Pal visits are virtual and/or telecommunication. However, in-person visits can be arranged if desired.

MYMEDI-PAL accepts major credit cards, unless other options have been discussed.

You should contact your Human Resource and/or carrier to see if MYMEDI-PAL qualifies for coverage or reimbursement.

Call 9-1-1 immediately for emergency medical services

Please call MYMEDI-PAL at 704-401-5269